Black frostflow premium tumbler - 1200ml

Mini Box – Shipping Policy

Contact: Ssakshhii1111@gmail.com

At Mini Box, we aim to deliver your orders safely and promptly. This shipping policy outlines the process, timelines, and responsibilities related to your orders.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Times

• Mini Box offers standard shipping for all domestic orders.
• Estimated delivery times (after processing):
  
  Standard Shipping: 5–7 business days
  Expedited Shipping: 2–4 business days (if available)
  
  
• Delivery times may vary due to carrier delays, customs, or unforeseen events.

3. Shipping Charges

• Shipping fees are calculated at checkout based on weight, size, and destination.
• Free shipping promotions, if any, will be applied automatically as per promotion terms.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can use this number to track your package directly through the carrier’s website.

5. Shipping Restrictions

• Currently, Mini Box ships to select regions. Please verify your shipping address at checkout.
• We are not responsible for delays or losses caused by incorrect shipping addresses.

6. Lost or Damaged Packages

• If your order is lost or arrives damaged, contact us at Ssakshhii1111@gmail.com within 48 hours of delivery.
• We will work with the carrier to resolve the issue or provide a replacement/refund when applicable.

7. International Shipping

• If international shipping is offered, customs duties, taxes, and import fees are the responsibility of the customer.
• Delivery times may vary depending on the destination country’s customs processing.

8. Contact Us

For any questions regarding your shipment:

Email: Ssakshhii1111@gmail.com
Store: Mini Box

Mini Box Refund and Return Policy

Contact: Ssakshhii1111@gmail.com

At Mini Box, we strive to provide our customers with high-quality products and excellent service. If you are not completely satisfied with your purchase, our return and refund policy ensures a smooth and transparent process.

1. Eligibility for Returns

• Products must be returned within 14 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• Certain products (e.g., personalized or perishable items) may not be eligible for returns. Please check product descriptions for exceptions.

2. Return Process

1. Contact us at Ssakshhii1111@gmail.com with your order number and reason for return.
2. We will provide instructions for returning the item.
3. Ensure the item is securely packaged to prevent damage during transit.
4. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

3. Refunds

• Once the returned item is received and inspected, we will notify you via email of the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days to the original payment method.
• Shipping costs are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

• Exchanges are allowed for defective or damaged items.
• For other exchange requests, please contact us to discuss options.

5. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.
• We will provide a replacement or full refund as appropriate.

6. Contact Information

For any questions or assistance regarding returns and refunds, reach out to us at:

Email: Ssakshhii1111@gmail.com
Store: Mini Box